Have a question? Call 1-855-537-4580
Have a question? Call 1-855-537-4580
Have a question? Call 1-855-537-4580
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Hard Rock Hotel Vallarta
+52-322-226-8470

Paseo de los Cocoteros No. 19, Villa 8 Nuevo Vallarta, Bahía de Banderas, Riviera Nayarit CP:63735, Mexico

Upon arrival you will be provided the phone number of a Rock Royalty Personal Assistant on-call to serve you. Whether it’s champagne service by the beach or standing reservations at a romantic hotspot, enjoy the Rock Royalty Level in our Deluxe Platinum or Rock Star Suite room categories and let us orchestrate your stay.

To contact your Personal Assistant, please email rrassistant@hrhvallarta.com.

  • Rock Royalty Personal Assistant (1)
  • Ironing Service (2)
  • Upgraded Full Size Rock Spa® Bath Products
  • Express Luggage Delivery
  • Complimentary Shoe Shine (not available due to hygiene protocols)
  • Spa Tub Preparation (3) (not available due to hygiene protocols)
  • Personal Assistance with Reservations (on and off property)
  • Priority reservations to picks® and WAX® program
  • Complimentary 25-Minute Couple Massage (4)
  • Access to Rock Royalty beach area (5)
  • Aromatherapy and Pillow Menu
  • Loofah Sponge (available upon request)
  • Lush bathrobe (available upon request)
  • Sleeping Mask (available upon request)
  • Large beach towel
  • Turndown Service upon request (not available due to hygiene protocols)
  • Mini bar snacks (not available due to hygiene protocols)
  • Expresso Machine (available upon request)
  • Room Service (available upon request)
  • Beach Bag (one per room/available upon request))
  • DVD player/CD player (upon request)
  • Priority Bali Beds ($)
  • Late check out 3pm (8)
  • Rock Royalty Welcome Pin
  • Rock Royalty Level - Check out service (9)

*Rock Royalty Level is an adult-only upgrade in the Deluxe Platinum room category.  / ($) An additional cost. / 1 - Can be reached 7AM - 11PM via cell phone from in room phone. After 11 PM, dial 0 for assistance. / 2 - Limited two items per person / per stay. / 3 - Can be prepared by on call Personal Assistant with 24-hour notice. / 4 - At the Rock Spa®. / 5 - Beach area and posibility to reserve any area of the pool. / 6 -Available from 6pm to 10pm. / 8 - Until 3pm – available upon request. / 9 - Personal Assistant will help review account and assist in express check out.

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Hard Rock Hotel Vallarta Paseo de los Cocoteros No. 19, Villa 8 Nuevo Vallarta Bahía de Banderas, Riviera Nayarit CP:63735 Mexico Front Desk +52-322-226-8470 Reservations 1-855-537-4580