Have a question? Call 1-855-537-4580
Have a question? Call 1-855-537-4580
Hard Rock Hotel Vallarta

Paseo de los Cocoteros No. 19, Villa 8 Nuevo Vallarta, Bahía de Banderas, Riviera Nayarit CP:63732, Mexico

Upon arrival you will be provided the phone number of a Rock Royalty Personal Assistant on-call to serve you. Whether it’s champagne service by the beach or standing reservations at a romantic hotspot, enjoy the Rock Royalty Level in our Deluxe Platinum or Rock Star Suite room categories and let us orchestrate your stay.

To contact your Personal Assistant, please email rrassistant@hrhvallarta.com.

  • Rock Royalty Personal Assistant (1)
  • Ironing Service (2)
  • Upgraded Full Size Rock Spa® Bath Products
  • Express Luggage Delivery
  • Complimentary Shoe Shine
  • Nightly Petit Fours
  • Spa Tub Preparation (3)
  • Personal Assistance with Reservations (on and off property)
  • Priority reservations to picks® and mix® program
  • Complimentary 25-Minute Couple Massage (4)
  • Access to Rock Royalty beach area (5)
  • Aromatherapy and Pillow Menu
  • Loofah Sponge
  • Lush bathrobe
  • Sleeping Mask
  • Large beach towel
  • Turndown Service
  • Mini bar snacks
  • Bluetooth wireless alarm clock radio
  • Expresso Machine
  • Premium Coffee
  • Room Service with Selected a la carte menu (6)
  • Premium liquor dispenser (7)
  • Beach Bag (one per room)
  • DVD player/CD player (upon request)
  • Priority Bali Beds ($)
  • Late check out 3pm (8)
  • Rock Royalty Welcome Pin
  • Rock Royalty Level - Check out service (9)

*Rock Royalty Level is an adult-only upgrade in the Deluxe Platinum room category.  / ($) An additional cost. / 1 - Can be reached 7AM - 11PM via cell phone from in room phone. After 11 PM, dial 1 for assistance. / 2 - Limited two items per person / per stay. / 3 - Can be prepared by on call Personal Assistant with 24-hour notice. / 4 - At the Rock Spa®. / 5 - Beach area and posibility to reserve any area of the pool. / 6 -Available from 6pm to 10pm. / 7 - Absolut, Bacardi White, Johnny Walker Black Label, and Jose Cuervo Especial. / 8 - Until 3pm – available upon request. / 9 - Personal Assistant will help review account and assist in express check out.

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Hard Rock Hotel Vallarta Paseo de los Cocoteros No. 19, Villa 8 Nuevo Vallarta Bahía de Banderas, Riviera Nayarit CP:63732 Mexico Front Desk +52-322-226-8470 Reservations 1-855-537-4580